Service Request Management

Accelerate service resolution with efficient request tracking and management, enhancing workspace maintenance.

Submission and Customization

Effortlessly submit your service request and choose from various categories to ensure accurate request routing.

Real-Time Tracking & Notifications

Stay updated with real-time tracking and automated notifications, ensuring timely responses to service requests.

Feedback Mechanism

Leverage user feedback for continuous improvement and service optimisation, enhancing overall satisfaction.

Enhanced Communication

Improve interactions between service providers and requesters, boosting efficiency and service quality.

Driving Value Indicators

Elevate your workspace dynamics with a strategic approach to visitor management, ensuring enhanced security, efficiency, and a first-class visitor experience.
1

Optimized Service Management

Enhance efficiency and user satisfaction by streamlining service request processes and fostering improved communication, ensuring every interaction is effective and every issue is swiftly managed.
2

Transparent Accountability

Establish transparency and accountability with comprehensive tracking and resolutions, ensuring service delivery meets high standards and supports a culture of trust and dependability in operations.
3

Identifying true pain points based on feedback

Leverage data-driven insights for informed decision-making and optimal resource management, translating analytical findings into strategic actions that enhance operational effectiveness and future planning.

Insightful Workspace Analytics

Explore dynamic widgets on the Apptimus dashboard that transform complex data into actionable insights, driving efficiency and productivity in workspace management.

Saving Opportunity

Pincode wise saving opportunity.
Bluecoin Analytics

Stats

Easy to view how many inbound and outbound stats.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Saving Opportunity

Pincode wise saving opportunity.
Bluecoin Analytics

Stats

Easy to view how many inbound and outbound stats.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Room Booking Overview

This section of the dashboard shows a graph detailing the total bookings for meeting rooms by the number of users over a specified period, highlighting usage patterns.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Room Booking Overview

This section of the dashboard shows a graph detailing the total bookings for meeting rooms by the number of users over a specified period, highlighting usage patterns.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Desk Total Utilization

Get a comprehensive view of your workspace utilization with our Desk Total Utilization graph, enabling you to make informed decisions that enhance operational efficiency and space management.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Desk Total Utilization

Get a comprehensive view of your workspace utilization with our Desk Total Utilization graph, enabling you to make informed decisions that enhance operational efficiency and space management.
Bluecoin Analytics
Bluecoin Analytics

Visitors Traffic

Easy to view how visitors are and what are the availability slots for them.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Visitors Traffic

Easy to view how visitors are and what are the availability slots for them.
Bluecoin Analytics
Bluecoin Analytics

AHU Run Hour Trend

Easy to view how many rooms AHU run hour individually.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

AHU Run Hour Trend

Easy to view how many rooms AHU run hour individually.
Bluecoin Analytics
Bluecoin Analytics

Check In

Easy to view how many check in took place for a day.
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics
Bluecoin Analytics

Check In

Easy to view how many check in took place for a day.
Bluecoin Analytics

Heat Map

Easy to view how availability slots on the floor and bookings.
Bluecoin Analytics

Filters

Easy to filter the floors and the rooms availability slots for them.
Bluecoin Analytics
Bluecoin Analytics

Heat Map

Easy to view how availability slots on the floor and bookings.
Bluecoin Analytics

Heat Map

Easy to view how availability slots on the floor and bookings.

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Bluecoin Pantry System
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Seamless Platform Integrations

Unlock unmatched potential with Apptimus’ vast integration capabilities, connecting seamlessly to your existing applications for a comprehensive workspace solution.

Facility Management Systems

Integrating facility management systems streamlines workflows and optimises resource allocation for efficient service request processing.

Asset Management Systems

With this integration, the module can track maintenance histories and smartly prioritize service requests based on the criticality of assets.

Communication Platforms

Enhances the efficiency of interactions between requesters and service providers, ensuring timely communication throughout the request lifecycle.

Features to boost your workspaces

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users.

Priority Escalation

Urgent service requests are automatically escalated to ensure they are addressed promptly, improving response times and service quality.

Scheduled Maintenance

Users can schedule routine maintenance for facilities and equipment, enhancing operational efficiency and preventing potential issues.

Historical Data Access

Provides access to historical service request data, enabling detailed analysis and informed decision-making based on past trends.

Mobile Accessibility

Offers mobile access to the service request system, allowing users to submit and track requests on-the-go, enhancing flexibility and convenience.

Approval Matrix

Enable an approval matrix where a reporting manager or admin can be designated approvers for specific services, ensuring authorised request processing.

Auto Assignment of tasks

Automatically assign the tasks to employees based on the type of request or the department, streamlining the workflow and improving efficiency.

Survey forms

Survey forms can be integrated to collect additional user information, aiding in continuous improvement and tailored service delivery.

Download the complete feature list